DK127(W)

DIPLOMA IN TRAVEL MANAGEMENT

(R/1015/4/0037,  13 Januari 2028, MQA/FA9000)

Introduction:

Annually, more than 1 million people around the world join the tourism profession. In this modern global fast-changing electronic tourism industry, everyone can go online to book the services they need for their holidays or business travel. Tourism professionals must provide services that attract travelers globally since they all go online to check for the best prices available. They can immediately make reservations and pay for travel services.

Objective:

This course offers students a comprehensive understanding of the modern global fast-changing electronic tourism industry. Graduates can find employment at international airlines, airports, cruise ships, travel agencies, manage their own tour businesses, or work as freelance tour leaders. Students may also choose to pursue a certificate in tourism operation management, along with the globally recognized and prestigious Diplomas.

Entry Requirements:

i.  SPM with 3 credits in any subjects.

ii. UEC – with Grade B in any 3 subjects.

iii. O-level with Grade C in any 3 subjects.

iv. KKM Level 3 certificate related to tourism.

v. International students must have a High School qualification recognized by the Malaysian Government.

vi. Other qualifications recognized by the Malaysian Government.

vii. International students must have MUET (Band 2), IELTS 4.0, or other English qualifications accepted by the Malaysian Government for 2nd year visa renewal and before entering the main course. Conditional offers to international students must have MUET (Band 2), IELTS 4.0.

Semester 1:

- Introduction to Travel & Tourism Industry

- English For Tourism and Hospitality

- Geography In Travel Planning

- Principles In E-Business

- Integrity and Anti-Corruption

- Bahasa Melayu Komunikasi 1 (International Student)

Semester 2:

- Customer Relationship Management

- Global Distribution System

- Transportation

- Travel Formalities and Essentials

- Falsafah dan Isu Semasa (Malaysian Student)

- Penghayatan Etika Dan Peradaban

Semester 3:

- Malaysian Economy 2

- Travel and Hospitality Law

- World Destinations

Semester 4:

- Cruise Management

- Financial and Accounting Management

- Inbound Tour Operations

- Tourist Guide Services

- Community Service

Semester 5:

- Incentive Travel Management

- E-Marketing For Hospitality and Tourism

- Outbound Tour Operations

- Supervision In Hospitality and Tourism

- Sustainable and Responsible Tourism

Semester 6:

- Entrepreneurship

- Event Management

- Human Resource Management

Semester 7:

- Travel Industry Training (Internship)

Successful student's award:

TRAVEX Diploma in Travel Management, along with the opportunity to explore further studies in diploma in hotel management and other travel management courses.

DIPLOMA IN HOTEL MANAGEMENT

(R3/1013/4/0148, 13 Oktober 2030, MQA/FA7631)

Introduction:

This diploma in hotel management course is designed to provide students with a broad view of the global dynamic hospitality industry. Students attain relevant skills needed to gain employment at international 5-Star hotels and resorts, international airlines as flight attendants, cruise ships, restaurants, prestigious clubs, and spas, etc. It also equips students with the confidence and management skills to operate and manage their own restaurants, homestays, or boutique hotels. Additionally, those interested in furthering their education may explore a certificate in tourism operation management or other travel management courses.

Entry Requirements:

i.   SPM with 3 credits in any subjects.

ii.  UEC –with Grade B in any 3 subjects.

iii. O-level with Grade C in any 3 subjects.

iv.  KKM Level 3 certificate related to tourism.

v.   International students must have High School qualifications recognized by the Malaysia Government.

vi.  Other qualifications recognized by the Malaysia Government.

vii. International students must have MUET (Band 2), IELTS 4.0, or other English qualifications accepted by the Malaysia Government for 2nd year visa renewal and before entering the main course. Conditional offers to international students must meet MUET (Band 2) or IELTS 4.0.

Financial Aids for Malaysians:

i. PTPTN loan

ii. EPF withdrawal

Semester 1:

- Introduction to Hospitality & Tourism Industry

- English for Hospitality Industry

- Principles in E-Business

- Customer Relationship

- Integrity and Anti-Corruption

Semester 2:

- Pastry and Bakery

- Basic Eastern & Western Cookery

- Sanitation Management

- Penghayatan Etika Dan Peradaban

- Golf and Golfing Etiquette / Korean Language

Semester 3:

- Club and Resort Management

- Food and Beverage Management

- International Business Communication

Semester 4:

- Food and Beverage Cost Control

- Housekeeping Management

- Hospitality Accounting

- Convention Management

- Falsafah dan Isu Semasa

Semester 5:

- Purchasing for Hospitality Industry

- Front Office Management

- Hospitality and Tourism Law

- Hospitality Marketing

Semester 6:

- Supervision in the Hospitality Industry

- Human Resource Management

- Entrepreneurship

Semester 7:

- Internship (Practical Training)

Successful student's award:

TRAVEX Diploma in Hotel Management

CERTIFICATE IN TOURISM OPERATION MANAGEMENT (Formerly known as Foundation in Travel and Tourism) (R3/1015/3/0001,13 Oktober 2030, MQR/A3633) 

Introduction: 

TOURISM BEST INDUSTRY - WIDE INTELLIGENCE 

Annually, more than 1 million people around the world prepare themselves to enter the tourism industry. Employment is SECURED. With a certificate in tourism operation management, you can work in various tourism-related companies, travel agencies, international airports, international airlines as a Flight Attendant, on cruise ships, or at hotel tour desks as a tour leader. Additionally, you can operate your own travel business as well. 

Duration: 1 year and 6 months 

Entry Requirement: 

i. SPM with 1 credit. 

ii. Other equivalent qualifications recognized by the Malaysia Government. 

iii. International students must have a High School qualification – 3 credits. 

iv. International students must have MUET (Band 2), IELTS 4.0, or other English qualifications accepted by the Malaysia Government for 2nd-year visa renewal, and before entering the main course. Conditional offers to international students must have MUET (Band 2), IELTS 4.0. 

Semester 1: 

- The Travel & Tourism Industry and the Travel Professional 

- Geography in Travel Planning 

- Travel Formalities 

- Land Transport: Introduction to Passenger Rail 

- Land Transport - Car and Camper 

- Fundamental in Tourist Guiding I 

- Falsafah dan Isu Semasa (Malaysian Student) 

- Bahasa Melayu Komunikasi 1 (International Student) 

Semester 2: 

- Water Transport: Ferries and Cruises 

- Air Transport Essentials 

- Serving the Travel Customer 

- Technology in the Travel Industry 

- Fundamental in Tourist Guiding II 

- Penghayatan Etika Dan Peradaban 

- Integrity and Anti-Corruption 

Semester 3: 

- Hotels Products and Services 

- Tour Package 

- Fundamental in Tourist Guiding III 

Semester 4: 

- Practical Training 

Awards: 

Certificate in Tourism Management Operation. 

Outstanding Achievement: 

2012 - Produced TOP IATA graduate in Malaysia. 

In addition to the certificate in tourism operation management, students may also consider pursuing a diploma in hotel management or explore various travel management courses to further enhance their career prospects.